Message Your Therapist

The MYSelectPT app provides you with a direct connection to your therapist. This is a great way to let your therapist know if you are having difficulty completing an exercise or are experiencing any pain/discomfort when performing an exercise. You can also message your therapist with general questions about your care plan that are unrelated to a specific exercise. Your therapist is able to respond to your messages directly. These messages are completely secure and HIPAA compliant.

There are two types of messages you can send:

• Exercise Feedback
• Direct Message

Let’s review how and when to use each.

Exercise Feedback

1. While viewing any exercise, switch to the Feedback tab.

2. Enter the desired message in the “How was this exercise?” field.
3. Press Submit Feedback.

Direct Message

To submit/respond to general questions or to view your therapist’s responses to Exercise Feedback:

1. From anywhere in the app, press the message icon in the top-right corner of the app.

New Conversation

2. To start a new conversation with your therapist, select New Conversation.

3. Next, indicate which member of your care team should receive the message.

4. Type your message in the provided text box and press the arrow icon to submit.

Existing Conversation

2. Select the desired message thread from the list.

3. All messages between you and your therapist, including Exercise Feedback, will be displayed. Messages from you are right-aligned with a gray background while messages sent by your care team will be left-aligned with a white background.

4. Type your message in the provided text box and press the arrow icon to submit.