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      Email Address Taken
      • 02 Mar 2023
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      Email Address Taken

      • Updated on 02 Mar 2023
      • 1 Minute to read
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      Article summary

      If you are in the process of creating your MYSelectPT Portal account and you receive the following error, then this article is for you:

      MYSelectPT_Patient Portal_Email Address Taken.png

      This error is generated when you try to create a MYSelectPT Portal account and the email address entered is already associated with an account. This occurs for two reasons:

      • You created an account with this clinic previously and have returned for new therapy.
      • You created an account while receiving therapy from a different clinic that also uses our Portal application.

      Since you already have an existing account, simply follow the Reset Password instructions to access your account.

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